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Recruitment Agency Audits - What Are the Key Benefits?

8 June 2022

We believe that everyone should have total confidence that their employees were hired in accordance with current regulations and recruitment best practices – and that recruitment firms should have the required tools and knowledge to uphold these standards.

Datum RPO audit inspections for our clients cover 100% of supplied staff and are performed every six months to ensure the highest standards of quality service. You can assure ongoing compliance and that your agencies have all they need to reach the standards you demand by assessing the processes, systems, and documents in place for each recruitment partner.

Benefits of recruitment agency audits:

Protect your reputation

Audit checks protect your brand and its reputation by ensuring all legal and best practice checks are frequently taking place.

A consistent brand image

Ensure your brand is presented correctly by your agencies so you can attract the best talent and promote a consistent brand image.

Eliminate legal risks

Rule out any legal risks such as illegal workers, employees without contracts and false selfemployment and payments made via umbrella companies.

Prevent operational delays

From registration to certification and completing relevant checks prior to employment, ensuring the right processes are in place means no surprise hold ups.

Significant cost savings

By reviewing and cross-referencing workers’ pay slips, you can identify any overpayments and credit them back so you’re not out of pocket.

Stand out in the market

Demonstrating credibility and improving working standards can help to boost your reputation and give you a competitive edge.

What issues might arise if agencies aren't audited?

To pass an audit, a score of 0-49 is a needed. It’s unusual for agencies to pass their first audit check with 100% compliance, and even some of the best agencies can miss some of the necessary checks. This is why Datum RPO allow a seven-day period after the audit has taken place to resolve any issues and bring the standards up to an acceptable level.

(In our latest download, we discuss some of the common issues that arise if agencies aren't audited, for more information, click here.)

These issues can include:

  • Missing or unsigned criminal conviction declarations
  • No retained copies of qualifications, certificates or licenses
  • Missing application form
  • No evidence of reference checks (unless there is evidence of reference requests)
  • Missing or unsigned 48 hour opt out agreement
  • No health and safety or risk assessment in place
  • No insurance or insurance that is not in line with contract
  • Lower pay slip pay rate than listed on the online portal record
  • Pay type mismatch (for example listing as PAYE but paying limited)
  • No record of a face-to-face interview
  • Absence of a medical questionnaire
  • Missing pay slips

Get in touch!

Datum RPO are experts in recruitment process outsourcing and handle the entire recruitment process for some of the UK’s biggest companies.

As experts in procuring and managing temporary and contract agency labour, we provide a complete RPO service that helps our customers become more efficient, whilst delivering savings of up to 12% on existing spend.

Download our eGuide: 'How to Audit Recruitment Agencies'.

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Download Now!


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