Managing Temporary Labour in Health & Social Care

The Value of a Neutral Vendor Managed Service

Shortage of workers and escalating labour costs continue straining care providers in today's challenging social care and healthcare environment. Between chronic workforce shortages, rising turnover, and increasing compliance demands, many organisations rely heavily on flexible and temporary staff to maintain consistent, quality care.

However, sourcing, hiring, and managing a revolving temporary workforce adds to administrative complexity. That's why a growing number of care and healthcare organisations are turning to neutral vendor managed service providers as a strategic workforce solution.

Frequently Asked Questions

1. Can we retain and continue working with our preferred agencies?

Yes. Your preferred agencies can remain on the panel, provided they meet compliance standards and agree to the framework terms.

2. What protection does a neutral vendor bring in regards non-compliance with agency workers?

We centralise and audit compliance, ensuring all workers meet regulatory and contractual requirements before placement, reducing your risk exposure.

3. How quickly can you fill urgent or last-minute shifts?

Urgent shifts are prioritised immediately and released to the panel of suppliers simultaneously to maximise fill rates and speed of response. We have a support team who can also help with escalating any urgent shifts by directly calling the suppliers.

4. Will using a neutral vendor increase our overall agency costs or introduce additional fees?

No. Our model is cost-neutral, focused on rate control and reducing off-contract spend without adding hidden fees.

5. How often do you audit our supplier panel, how are the results fed back?

Supplier panel audits are conducted regularly (typically quarterly), with performance and compliance reports shared transparently, including clear action plans where required.

Managing Temporary Labour In Health & Social Care